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Home / Solutions / Intake that happens while you’re in court
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Intake that happens while you’re in court

Two assistants, four lines, everyone on hold. OneVoice screens the caller, captures what the matter is about, books the consultation and sends the details ahead so the attorney is up to speed before they sit down.

What actually goes wrong

Where the calls are going today

  • Potential clients call once. If nobody answers, they call the next firm on the list
  • Your assistant is doing intake and reception and scheduling at the same time
  • Nights and weekends are when people who just had an accident start calling
  • Intake notes live in someone’s memory until they get typed up
legal
What OneVoice does

What it handles for you

  • Answers 24/7, including the nights and weekends when urgent matters surface
  • Screens callers against the matter types you actually take
  • Captures the essentials — what happened, when, whether a report was filed
  • Books the consultation into the right attorney’s calendar
  • Emails a full transcript and summary before the meeting
  • Flags urgent matters by text immediately
The agent does not give legal advice. It gathers facts, books time and hands the caller to a person. Every call is transcribed so nothing depends on somebody’s recollection of what was said.
Hear it for yourself

Don't take our word for it. Call it.

Ava is our live demo agent. Ring her from your own phone and try to trip her up — ask about hours, pricing, availability, whatever you'd throw at a real front desk.

An AI agent is ready to talk — right now(217) 290-9970Ava picks up 24/7. Ask her about hours, pricing, availability — anything you'd ask a real front desk.

7 days free on your plan. Setup is billed when you sign up.

<1
Second
Typical time to answer. No ringing, no hold queue.
24/7
365 days a year
Day mode and after-hours mode, switched automatically.
2
Languages
English and Spanish, answered on the same number.
Every
Call logged
Transcribed, scored and searchable afterwards.

Questions, answered

Does the AI give legal advice?
No, and it’s explicitly built not to. It gathers facts, screens for matter type and books time with an attorney. Anything approaching advice gets handed to a person.
Can it screen out matters we don’t take?
Yes. You define the matter types you accept and the disqualifiers, and it routes accordingly — which saves your team the calls that were never going to convert.
What happens to the intake information?
It’s transcribed, summarised and emailed to you, and it can be written into your case-management system where that system exposes an API.
Is it confidential?
Every call is recorded and transcribed, and you control who has access. Discuss retention and privilege with your own counsel before go-live — we’ll configure to whatever you decide.

See it answer your phone

A 15-minute call. We'll ask how your phone rings today, show you the same thing answering it, and tell you which plan is actually cheaper for you — even if that's the $149 one.

Rather just hear it? Call Ava right now.(217) 290-9970
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