New: OneVoice now answers, books, texts and takes payment — not just the phone. See what it does →Call the demo line: (217) 290-9970
OneVoice
AI ReceptionFull Front OfficeConnected SystemsMulti-LocationSee all platform →
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Calendars & schedulingPaymentsCRM & contactsPractice management & EHRAccountingSee all integrations →
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Home / Solutions / An AI receptionist for medical and dental practices
Solutions

An AI receptionist for medical and dental practices

Three people at the front desk and the phone still wins. OneVoice answers every call, books the appointment, runs the recall list and writes it back into the software your team already lives in.

Hear it answer a call →See pricing
What actually goes wrong

Where the calls are going today

  • Patients call during the exact hour your staff is checking people in
  • After-hours callers get voicemail and book somewhere open on Saturday
  • Recall lists sit untouched because nobody has an hour to make forty calls
  • Every no-show is a slot you already paid staff to cover
healthcare
What OneVoice does

What it handles for you

  • Answers every inbound call in under a second, day and night
  • Books, reschedules and cancels straight into your calendar
  • Sends reminders and chases no-shows automatically
  • Runs recall campaigns by text so the list actually gets worked
  • Collects intake before the visit and handles digital check-in
  • Takes payment by text
  • Answers in English or Spanish on the same number
  • Transfers to a person the moment a call needs one
On emergencies. The agent is built to recognise a caller describing an emergency and direct them to call 911 or your on-call line immediately. It does not triage, and it does not give clinical advice.
Hear it for yourself

Don't take our word for it. Call it.

Ava is our live demo agent. Ring her from your own phone and try to trip her up — ask about hours, pricing, availability, whatever you'd throw at a real front desk.

An AI agent is ready to talk — right now(217) 290-9970Ava picks up 24/7. Ask her about hours, pricing, availability — anything you'd ask a real front desk.
Start your free trial →See pricing

7 days free on your plan. Setup is billed when you sign up.

<1
Second
Typical time to answer. No ringing, no hold queue.
24/7
365 days a year
Day mode and after-hours mode, switched automatically.
2
Languages
English and Spanish, answered on the same number.
Every
Call logged
Transcribed, scored and searchable afterwards.

Questions, answered

Can an AI receptionist book into our practice management software?
Usually. We connect natively to Google Calendar and Outlook, and for a practice-management or EHR platform we build the connection to your vendor’s API. That means it depends on your vendor granting API access — we confirm it’s possible before you sign, not after.
Is this HIPAA compliant?
Handle this one honestly with your compliance officer. OneVoice can be configured to minimise what the agent collects and where it’s stored, and we will walk through exactly what data touches which system before you go live. We do not claim a compliance certification we have not completed.
What happens if a caller has an emergency?
The agent is built to recognise emergency language and immediately direct the caller to 911 or your on-call line. It does not attempt triage and gives no clinical advice.
Do you charge per provider?
No. Your plan price doesn’t change based on how many providers work there. Some competitors bill per provider; we don’t.
How many minutes does a practice usually need?
A single-location practice commonly lands between 2,000 and 8,000 incoming minutes a month. We size the package during the build week rather than making you guess up front.

See it answer your phone

A 15-minute call. We'll ask how your phone rings today, show you the same thing answering it, and tell you which plan is actually cheaper for you — even if that's the $149 one.

Book my 15 minutes →Start free trial instead
Rather just hear it? Call Ava right now.(217) 290-9970
Bright professional reception area
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